Frequently Asked Questions
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Q: How do I get pricing and info on ordering?
A: Online menus are coming soon!  For daily items feel free to visit the shop or give us a call.  While we do not take orders via email you are welcomed to email, Instagram, Facebook, call or visit to get more info.  For wedding pricing please visit the Weddings & Events Page to request a catalog.

 

Q: Do you require a minimum order amount on custom orders?
A: Yes. Check out the schedule below:

  • Cookies, cupcakes, cake pops and other edible favors - minimum 2 dozen

  • Custom dessert items: daily items, no minimum, custom flavors do have a package price

  • French Macarons – this month's flavors = no minimum, custom flavors 2 dozen minimum

 

Q: How much notice do you need for orders?  Do you accept orders on short notice, I’d like something for this weekend?

A: If its a current item being offered in our shop we can certainly accomodate short notice orders.  However, for anything "CUSTOM," meaning we are creating something unique and handmade in special colors, flavors or details, (like our custom decorated cookies) we generally need at least 2 weeks notice - this is because we have a very high demand and book up very far in advance.  This gives us time to work you into our busy schedule.  For custom cakes we can generally accommodate 72 hour requests. 

 

Q: For cookies, do you have a set list of designs to choose from?
A: Every cookie we make is custom made for each customer according to their specifications.  Our creations are one of a kind and tailor made especially for you. 

 

Q: If I find a specific design I like and provide photos, can you re-create it for me?
A: No. We do not re-create the work of another artist, nor do we promise exact designs.  Each order is custom designed just for you, providing something truly original.  We will however use your photos as inspiration to capture the mood and feel of your event.  Check our our Terms and Conditions for more information on Artistic Styling.

Q: Do you make cookie gift boxes, like “Will you be my Bridesmaid/Godparent/Etc.”?
A: Yes.  We do offer custom gift boxes.  Each box contains 2 custom crafted cookies, packaged in a window box with ribbon.

 

Q: Do you ever offer specials?

A: Yes!  We offer holiday and seasonal specials and gift sets that are both beautiful and affordable.  At these times, we are creating high volumes of cookies and custom desserts, often making them available for pre-order.  Please note these options are designed months in advance and not available to be customized.  Keep an eye on our Instagram and Facebook Pages for events and specials.

 

Q: Do you offer delivery?
A: Yes and no.  While we do not "personally" deliver at this time, we do offer delivery on select items via Grub Hub, please visit GrubHub.com or on their App for more info.  For large catering orders a 3rd party delivery service is available!

For more information on our terms, please visit the Terms & Conditions page of our website, there you can find our current terms, booking policy information, and all other need to knows. 

8 W. Gabilan Street, Salinas, CA 93901
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© 2017 Blue Aces Bake Shoppe